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Explore our suite of powerful, flexible, and scalable products designed to streamline insurance operations and boost your growth in a fast-paced digital environment.

Overview

Core Products

Claims Administration System
Policy Administration System
Policy Billing System
Quote and Bind Platform
Underwriting Workbench
Identity and Access Management

Services

Bespoke Development
Insurance Product Digitisation
Insurance Rating Automation
Legacy Systems And Data Migration

Technology

AuthStack - Identity and Access Management
FeaturesPricing
C2MS - Core Insurance Software
FeaturesPricing
Solutions

Solutions

Discover how our solutions enable Lloyd’s and London Market Syndicates, MGA's, Brokers, and Insurers to streamline operations, enhance underwriting efficiency, and ensure compliance in a rapidly evolving digital landscape.

Overview

Lloyd's - Specialist Insurance and Reinsurance Market

Tailored digital solutions for Lloyd’s market participants, supporting compliance, syndicate collaboration, and delegated authority workflows.

Global Insurance Market

Flexible, cloud-based solutions for insurers, brokers, and MGAs operating worldwide — built to adapt across regions, regulations, and partners.

London Market Brokers

Scalable tech for London brokers to streamline placements, automate workflows, and enhance client engagement across specialty markets.

London Market Carriers

Integrated insurance solutions designed for carriers operating in the London Market; enabling agility, compliance, and operational control.

Brokers & MGA's

Support for brokers and MGAs with end-to-end technology to manage submissions, bind risks, and deliver superior service at scale.

Insurers

Comprehensive digital insurance solutions that combine core systems, underwriting tools, and automation to drive efficiency and innovation.

Ecosystem

Explore how Buckhill brings platforms, partners, and market services together into a connected ecosystem designed for the operational realities of the London Market.

The London Market Ecosystem

Learn how Buckhill’s ecosystem-led approach places C2MS® at the centre of London Market operations, connecting specialist technologies through a flexible, open integration framework. Explore how data, workflows, and services are unified to support underwriting, policy administration, claims, delegated authority, and regulatory requirements in a consistent and scalable way.

Ecosystem Partners

Discover Buckhill’s network of trusted integration, technology, and delivery partners that extend the capabilities of our core platform. These partnerships enable clients to access specialist services while operating within a single, coherent ecosystem, supporting faster implementation, cleaner data exchange, and long-term operational resilience across various markets.

Resources

Explore expert insights, tools and support to uncover how Buckhill can help you enhance your business.

Latest News and Updates

Read more on the latest news and updates on Buckhill, our growing network of partners and clients, and exciting industry news.

Product Updates

Stay up to date on Buckhill's Product offerings and enhancements that can drive your business success.

e-Articles

Building and Operating Compliant Systems
Enhancing Customer Experience
Gaining Competitive Advantage
Increasing Operational Efficiency and Agility
Increasing Sales and Distribution Efficiency
Boosting Customer Retention and Engagement
Successfully Migrating from Legacy Systems
Improving Risk Management and Underwriting

About

Get to know more about Buckhill, where we show how committed we are to mutual success and sustainability.

Company

Read more on what makes Buckhill the valued and sustainable company it is today.

About Company
Buckhill Impact
Environmental ImpactGovernance ImpactSocial Impact
ISO Projects

Legal

Explore our Legal data and tools for added security and compliancy.

Domain Purchase and Renewal Policy
Terms and conditions
Corporate Data
Cookies and Privacy Policy
Complaints

Careers

Explore Buckhill's hard-working departments and career opportunities; covering open positions, departmental values and our range of competitive benefits.

Departments and Positions
Hiring Process
Relocation to Croatia
Contact us
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Home

Products

Products Overview

Core Products

Core Products Overview

Claims Administration System

Policy Administration System

Policy Billing System

Quote and Bind Platform

Underwriting Workbench

Identity and Access Management

Services

Services Overview

Bespoke Development

Insurance Product Digitisation

Insurance Rating Automation

Legacy Systems And Data Migration

Technology

Technology Overview

AuthStack - Identity and Access Management

AuthStack - Identity and Access Management Overview

Features

Pricing

C2MS - Core Insurance Software

C2MS - Core Insurance Software Overview

Features

Pricing

Solutions

Solutions Overview

Lloyd's - Specialist Insurance and Reinsurance Market

Global Insurance Market

London Market Brokers

London Market Carriers

Brokers & MGA's

Insurers

Ecosystem

The London Market Ecosystem

Ecosystem Partners

Resources

Latest News and Updates

Product Updates

e-Articles

Building and Operating Compliant Systems

Enhancing Customer Experience

Gaining Competitive Advantage

Increasing Operational Efficiency and Agility

Increasing Sales and Distribution Efficiency

Boosting Customer Retention and Engagement

Successfully Migrating from Legacy Systems

Improving Risk Management and Underwriting

About

Company

About Company

Buckhill Impact

Buckhill Impact Overview

Environmental Impact

Governance Impact

Social Impact

ISO Projects

Legal

Domain Purchase and Renewal Policy

Terms and conditions

Corporate Data

Cookies and Privacy Policy

Complaints

Careers

Careers Overview

Departments and Positions

Hiring Process

Relocation to Croatia

Contact us

About Features Pricing

C2MS Features & Functionality

Below you can find a comprehensive set of features available in C2MS. If you can't see a feature you require, or are unsure if your requirement is supported, please let us know and we'll be happy to answer your questions.

Policy Life-Cycle & Administration

  • Complete Policy Life-Cycle Management
    Quotes through to Renewal and Lapsed

  • Advanced Policy Lookup / Search Facilities

  • Policy Quickview and Dashboard

  • Diary Notes and Tasks

  • Document and Email Generation

  • Document Linking: Quick access to all docs

  • Logging and Auditing Facilities

  • Revision History: Track all changes

  • Email Tracking

  • Accounting Functions
    Reconciliation, Payments, Reporting

  • Payment Facilities: Card, Premium Finance, On-Account

  • Advanced Commission Engine

  • Custom Workflows

  • ...and more

Agent and Broker Management

  • Centralised Database of Agents and Brokers

  • Advanced Lookup / Search Facilities

  • On-boarding workflows and processes
    Approval process, ToBA and Renewals Management

  • FCA information capture for compliance

  • User Management for Broker Portals

  • Linked Accounts for Sub-Accounts / Offices

  • Accounting Integration
    Transactions, Commission, Payments, Statements

  • Bulk Policy Import / Bordereau Management

  • Bulk Payment and Reconciliation

  • Notes and Documents Facilities

  • ToBA and Specialism Management

  • Custom Commission & Product Management

  • Meetings and Review Facilities

  • ...and more

Advanced Security for Data Protection

  • Single Sign-On Support

  • Integration with Active Directory and LDAP

  • 2FA Support; hardware and/or software keys

  • User Self-Service facilities

  • Internal and Customer User Management

Import & Export Tools

  • Bulk Import policies and MTA / cancellation data

  • Bulk Import policy payment data

  • Bulk Import Agents & Brokers

  • Import & Export Products

  • Self-service mapping and data transformation

  • GUI tools for importing and exporting

Powerful Product Configurator

  • Configuration via GUI

  • Flexible Form Builder
    Create simple or complex product data capture forms

  • Distribution Options
    Aggregator, Internal, Portal, B2C, B2B, Bordereau/Scheme

  • Various Configuration Options
    Renewable, MTA, NCD, Cover Period, Grace Period, Commission, Variable Commission and more

  • Mapping and Report Configuration

  • Web Services Mapping
    Integration with third parties, such as postcode, flood, motor reg. lookup and more.

  • Document Management

  • Customisable and default charges
    Inception, MTA, Cancellation, renewal and more

  • Configurable Workflows

  • ...and more

Underwriting Tools

  • Simple and advanced rating functions

  • Logic Engine supporting nested rules

  • Maths engine for rating calculations

  • Matrices and rules tables

  • GUI to manage matrices and equations

  • Third-party 'value' lookup via web services

  • Supporting real-time rate updates

  • Assign different ratings for different channels

  • Assign different ratings on a per agent/broker basis

  • Support for setting ratings in the future

  • Simulation Mode

  • Logging and reporting

  • Aggregator support

  • API for rating services

  • ...and more

Accounting

  • Double entry accounting core

  • Customisable chart of accounts

  • GUI for management of all accounting functions

  • Dynamic Reporting
    Pre-defined and custom reports

  • Ledgers, Chart of Accounts, Trial Balance

  • Commission Handling

  • Clawbacks, refund & reversal facilities

  • Manual and Automated Journals

  • Policy Deposits

  • Claims Reimbursements

  • Pay Insurer / Bordereau Facilities

  • Pre-defined and custom Workflows

  • ...and more

Reporting

  • Pre-created reports for common tasks
    Accounting, Marketing, Sales, Debtors, Claims, Renewals, Logs, Agents & Brokers and more...

  • Report Engine supporting complex dynamic reports

  • Export of report data

  • Report Schedling

  • Support for 3rd party tools
    AWS Quicksight / PowerBI and more

  • Support for custom permissions per report

  • Support for dedicated reporting databases

  • Support for Excel Pivot Engine

  • Dashboard with KPI and MI customisable widgets

  • Surfacing of reports to Broker and Claim portal

Claims Management

  • Claims handlers and notifiers permission sets

  • Complete life-cycle, from FNOL through to reimbursement

  • Customisable workflows for claim status progression

  • Diary and Task Integration

  • Document upload facilities

  • Integrated Reports

  • Settlement facilities

  • Standalone Claim Portal for Claim managers

  • Support for C2MS Claims Mobile App

Document Management

  • GUI blocks editor for managing content

  • Creation of documents and emails
    Policy & Claim Docs, B2C / B2B emails and more

  • Workflow enabled document and email engine
    Automatic creation of documents and sending of emails based on certain rules and events

  • Secure document storage and retrieval

  • Documents available to internal users, agents, brokers and consumers where appropriate

  • Documents remain immutable and cannot be changed, only new documents can be regenerated

  • Support for digital signature

Websites and Portals

  • Consumer quote and buy portals (B2C)

  • Broker quote and buy portals (B2B)

  • Aggregator support
    Automatic quote and user creation when landing from an aggregator. API provided for rating services.

  • Supporting the latest HTML standards
    Bootstrap and responsive design for mobile/tablet

Aggregator Support

  • Multi-quote aggregator support

  • Rating Engine API (REST API / JSON)

  • Support for referral management and declines based on quote information and rating criteria

  • Run as a standalone service, able to scale to support any amount of business

  • Real-time pricing updates supported

  • Metrics and reporting data available

API-Centric

  • Supporting both REST and SOAP API services

  • APIs available for core system functions

  • Suitable as a Middleware deployment

  • API security supporting keys and JWT

  • Queuing and messaging system support

Mobile App Technology

  • Surface C2MS functionality via Mobile

  • Claims Mobile App available in all 3 stores

  • Provide to Agents, Brokers and Consumers

  • White label Mobile App design

  • Your Branding in the App Stores

Branding and White Labelling

  • Quote & Buy portals based on Bootstrap
    Provides complete design freedom

  • Custom domain(s) - yourdomain.com

  • Custom branded documents and emails

  • Multi-portal and multi-domain support

  • Supporting responsive design

Backup, DR and Business Continuity

  • Comprehensive backup routines

  • Regular backup and DR checks

  • Optional additional failover system
    In-house failover, Off-Cloud, etc

  • Optional Escrow services

  • Maintain copies of your own data

Cloud & On-Premise Managed Hosting

  • Fully managed hosting services included
    Optionally manage servers in your data centre

  • Scalable services hosted in the Cloud

  • Managed by Red Hat Certified Engineers

  • High Availability and Multi-Region support

Hybrid Cloud with Dedicated Resources

  • Dedicated, not shared databases

  • Encrypted data at rest

  • Encrypted channels of communication

  • Optional dedicated instances for services

  • Optional dedicated Virtual Private Cloud

  • Optional hosting In-house within your data centre

Auditing & Logging

  • All user actions are logged
    Internal and External users

  • Extensive Enterprise logging
    Logs searchable from a centralised database

  • Complete history of diary, task, policy and claim data

Technical Support

  • Business email and telephone support

  • Dedicated account manager

  • Optional training services

United Kingdom

Buckhill Ltd
Lloyd's of London, Room 897

One Lime Street

London, EC3M 7HA

England

Croatia

Buckhill d.d.
Remetinečka cesta 13

10000

Zagreb

Phone: +385(0)1 4663719

Products

Claims Administration SystemPolicy Administration SystemPolicy Billing SystemQuote and Bind PlatformUnderwriting WorkbenchIdentity and Access Management

Company

About usCareers

Services

Bespoke DevelopmentInsurance Product DigitizationInsurance Rating AutomationLegacy Systems And Data Migration

Technology

C2MS - Core Insurance SoftwareAuthStack - Identity and Access Management

Contact us 8am - 6pm GMT (Mon-Fri)

Sales:

+44(0)208 1919 438

Support:

+44(0)208 1919 438

Existing customers, request support & assistance.

Buckhill®, C2MS® and AuthStack® are registered trademarks of Buckhill Ltd.

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